Privacy Policy
Last updated: 15 September 2026
Lokmaster ("the app") is operated by Taskmaster 247 ("we", "us"). It lets property owners and their staff control smart door locks — locking, unlocking, and managing access credentials such as PIN codes, cards and fingerprints. This policy explains what data we process and why.
What we collect
- Account details — a username and password you choose, plus an optional email address. Passwords are stored only as cryptographic hashes.
- Property data you enter — building, floor and room names, door names, and booking/check-in details for your guests.
- Access credentials you create — PIN codes, card numbers and credential names, so they can be listed, revoked and audited. Fingerprint templates never leave the lock itself; we store only the label you gave the fingerprint.
- Activity logs — lock/unlock events and credential usage, shown to you as the property's unlock history.
Device permissions
- Bluetooth — used to find and operate your locks when your phone is near them.
- Location (Android) — Android requires this permission for Bluetooth scanning. We never read, store or transmit your location.
- Notifications — optional alerts about door activity you choose to enable.
How your locks talk to us
Lock operations travel over encrypted connections. When your phone is beside the door it talks to the lock directly over Bluetooth. Remote operations pass through the lock manufacturer's cloud infrastructure, which processes the command and the lock's technical identifiers solely to operate your locks.
What we never do
- We do not sell, rent or share your data with advertisers.
- We do not track your location.
- We do not access your contacts, photos or other apps.
- One property's data is never visible to another property.
Data retention and deletion
Your data is kept while your account is active. You can delete your account at any time from the app's Settings screen — this removes your account, your property data and your credentials from our servers. Activity logs already recorded for a property are retained by that property's owner for security auditing.
Security
All connections use TLS encryption. Credentials written to locks are encrypted end to end between the app and the lock. Access to the management platform is authenticated and per-property isolated.
Children
The app is a property-management tool and is not directed at children under 13.
Changes
If this policy changes, the updated version will be posted at this address with a new date.
Contact
Questions or deletion requests: support@taskmaster247.com